 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
|
| |
 |
RETURNS & EXCHANGES
Unconditional 100% Satisfaction
We expect our customers to be 100% satisfied with the products we sell and the service we provide. If at any time in
the next 90 days you are NOT 100% satisfied, you may send your purchase back for a refund or store credit for the
price paid for the merchandise (minus what you paid for shipping), or you may exchange it for another item in our
catalog that is more to your liking.
Errors and Defects
In the unlikely event that we've made an error with your order or a product is defective, please call us immediately at
510-732-1960 or email us at operations@timeless-toys.com so that we can make it right! In cases of defective
merchandise, we may have a replacement shipped direct from the manufacturer, so it's important that you contact us
first before returning it.
Important Notes About Returns & Exchanges
We regret we cannot refund delivery charges for returns or exchanges. The customer is responsible for any additional
shipping charges associated with an exchange. If merchandise is returned in "as-new" condition within 90 days of
purchase, a credit (minus what you paid for shipping) will be issued to the original credit card used for purchasing the
item(s) or you can choose to receive a store credit. If merchandise is opened and/or unable to be resold, a store credit
will be issued. All returns & exchanges MUST include a valid RMA (Return Merchandise Authorization) number issued
by Timeless Toys. See below for complete instructions.
Questions?
Send us an email to operations@timeless-toys.com
Call us at 510-732-1960
We expect our customers to be 100% satisfied with the products we sell and the service we provide. If at any time in
the next 90 days you are NOT 100% satisfied, you may send your purchase back for a refund or store credit for the
price paid for the merchandise (minus what you paid for shipping), or you may exchange it for another item in our
catalog that is more to your liking.
Errors and Defects
In the unlikely event that we've made an error with your order or a product is defective, please call us immediately at
510-732-1960 or email us at operations@timeless-toys.com so that we can make it right! In cases of defective
merchandise, we may have a replacement shipped direct from the manufacturer, so it's important that you contact us
first before returning it.
Important Notes About Returns & Exchanges
We regret we cannot refund delivery charges for returns or exchanges. The customer is responsible for any additional
shipping charges associated with an exchange. If merchandise is returned in "as-new" condition within 90 days of
purchase, a credit (minus what you paid for shipping) will be issued to the original credit card used for purchasing the
item(s) or you can choose to receive a store credit. If merchandise is opened and/or unable to be resold, a store credit
will be issued. All returns & exchanges MUST include a valid RMA (Return Merchandise Authorization) number issued
by Timeless Toys. See below for complete instructions.
Questions?
Send us an email to operations@timeless-toys.com
Call us at 510-732-1960
 |
 | |  | | | |  | |  | |  | | | |  | | |
 |
 | |  | |  | |  | |  | |  |
 | |  |
| SOFT COLLECTIBLES. biz A Unique Company, With Unique Capabilities, |
| SOFT COLLECTIBLES. biz A Unique Company, With Unique Capabilities, |
| SOFT COLLECTIBLES. biz A Unique Company, With Unique Capabilities, |